Search Hardware List
Full hardware guides are available here.
Guides can also be found within the portal. After logging in, navigate to your venue page (Management > Customers > Venue), then click on the 'Hardware' tab and select the MAC address.
The following hardware is supported by Purple. When you add the hardware to your venue, the firmware download and placeholder settings are shown. For information about how to add the hardware in the portal, refer to Hardware.
Current Supported Hardware List
ADTran
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Bluesocket | Any | Aug 2014 | - | Yes - Time | - |
Alcatel-Lucent
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
|
Stellar AP (Express) |
Any | Oct 2021 | - | Yes - Time and speed | - |
|
Stellar AP (Enterprise/Cloud) |
Any | Oct 2021 | - | Yes - Time and speed | - |
| Instant AP (IAP) | Any | May 2015 | - | Yes | - |
| Controller based | Any | May 2015 | - | Yes | - |
Allied Telesis
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| TQ Series AP | 6.0.1+ | Sep 2020 | - | Yes - Time | - |
Alta Labs
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| AP | 2.0y+ | Sep 2024 | - | Yes - Time | - |
Altai Technologies
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Any | Any | Oct 2019 | - | Yes | - |
Arista Networks
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| All APs | Any | Nov 2013 | - | Yes - Time | - |
Aruba
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Instant On | Any | Nov 2019 | - | ||
| Instant AP (IAP) | 6.4.3.4 - 4.2.1.0_52602 | Nov 2014 | Yes (ALE/Central) | Yes | Yes |
| Controller based | 6.5.0.0+ | Nov 2014 | Yes (ALE/Central) | Yes | Yes |
Avaya
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| All APs | 7.0+ | Nov 2014 | - | Yes - Time and speed | - |
Cambium Networks
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| cnPilot Enterprise APs | 3.1+ | Aug 2016 | - | Yes - Time and speed | Yes |
| Xirrus APs | 7.1+ | Jul 2014 | Yes (XPS) | Yes - Time and speed | - |
Cisco
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| WLC (AireOS) | 8.2.100.0+ | Nov 2013 | Yes (CMX/DNA) | Yes | Yes |
| Catalyst WLC (IOS-XE) | 16.10+ | Sep 2019 | Yes (CMX/DNA) | Yes | Yes |
| Mobility Express (ME) | 8.7.102.0+ | May 2018 | - | Yes | Yes |
|
Small Business (WAP) Series |
See guide | Apr 2019 | - | Yes - Time and speed | - |
Cisco Meraki
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| MR APs | Any | Nov 2013 | Yes | Yes | Yes |
| MX Routers | Any | Nov 2013 | - | Yes - Time and speed | - |
| Z Series | Any | Nov 2013 | - | Yes - Time and speed | - |
| Go APs | Any | Sep 2019 | No | No | - |
Cradlepoint
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| AER, CBR, IBR and MBR Series | Any | Feb 2015 | - | Yes | - |
Datto Networking
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Cloudtrax APs | Any | Sep 2015 | Yes (Presence) | Yes - Time and speed | - |
D-Link
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| DIR-825 C1 | Any | Jul 2014 | - | Yes | - |
| DGL-5500 | Any | May 2015 | - | Yes | - |
| Nuclias Cloud | Any | Jun 2020 | - | Yes - Time | - |
Draytek
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Vigor 2862, 3220, 2926, 2952 Series | v3.9.0+ | Feb 2018 | - | Yes - Time and data | - |
Edimax
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Gemini RG21S | Any | Feb 2018 | - | Yes | - |
Everest Networks
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| AP | Any | Jun 2018 | - | Yes - Time | - |
Extreme Networks
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| IdentiFi Controller | 09.15+ | Aug 2014 | Yes | Yes - Time | Yes |
| WiNG RFS Controller | Any | Nov 2014 | Yes | Yes | Yes |
|
ExtremeCloud IQ (Hive) |
Any | Jan 2015 | - | Yes - Time | Yes |
Fortinet
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| SystemDirector WLC | 8.0-5-0+ | Apr 2016 | Yes | Yes - Time | Yes |
| Fortigate | 5.6.0+ | Jun 2017 | - | - | Yes |
| FortiCloud | Any | Jan 2022 | - | - | Yes |
Grandstream
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| GWN Series AP | 1.0.7.12+ | Jun 2018 | - | Yes - Time | - |
HP
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| MSM Controller | Any | Jul 2014 | - | Yes - Time | - |
| Cloud APs | Any | May 2015 | - | Yes - Time | - |
Huawei
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| AC WLAN Controllers | Any | Feb 2017 | - | Yes - Time | Yes |
| CloudCampus | Any | Jan 2018 | - | Yes - Time and data | Yes |
Icomera
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Moovbox Series | 3.9.1+ | Aug 2018 | - | Yes | - |
IgniteNet
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
|
Spark, Sunspot and SkyFire Series |
7.54-5+ | Jan 2016 | - | Yes | - |
LigoWave
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| NFT and LigoDLB Series | Any | Aug 2017 | - | Yes - Time | - |
| APC Series | Any | Apr 2014 | - | Yes - Time and data | - |
Mikrotik
| Model | Supported Version | Supported Since | RTLS Support<></> | Paid WiFi | SecurePass |
| RouterOS | Any | Nov 2013 | - | Yes | Yes (if AP) |
Mist (Juniper)
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| All APs | Any | Jul 2016 | - | Yes - Time | Yes |
Nomadix
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Access Gateway | Any | Feb 2015 | - | Yes - Time | - |
On Networks
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| N150R | Any | Nov 2013 | - | Yes | - |
pfSense
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Firewall | 2.6+ | Sep 2023 | - | Yes | - |
Pepwave/Peplink
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| AP One Series | 3.5.4+ | Apr 2016 | - | Yes | - |
| MAX Series | Any | Aug 2017 | - | Yes | - |
Proxim
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| ORiNOCO AP-9100 Series | 5.2.1+ | Jul 2016 | - | Yes - Time | - |
Purple
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Hotspot Router | Any | Jan 2016 | - | Yes | - |
| Hotspot Sensor | Any | Jan 2016 | Yes (Presence) | - | - |
Ruijie
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| RG Series APs | Any | Feb 2024 | - | Yes - Time | Yes |
Ruckus
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Cloud | Any | Mar 2018 | - | Yes - Time | Yes |
| ZoneDirector | 9.8+ | Nov 2013 | Yes (SPoT) | Yes | - |
| SmartZone | 3.0+ | Sep 2014 | Yes (SPoT) | Yes | Yes |
| Xclaim | 2.1.0.0.66+ | Oct 2015 | - | Yes | - |
| Unleashed | Any | Jul 2016 | - | Yes | - |
Samsung
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| WEC Controllers | 4.6.5R+ | May 2016 | - | Yes - Time | - |
Sierra Wireless
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| AirLink WiFi Series | Any | Sep 2020 | - | Yes | - |
Sonicwall
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Appliance | Any | Oct 2017 | - | Yes - Time | - |
Teldat
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Teldat Router | Any | Jan 2020 | - | Yes - Time | - |
Teltonika
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| RUT Series | Any | May 2018 | - | Yes | - |
TP-Link
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Omada Controller (EAP) | v3.1.13+ | Mar 2019 | - | Yes - Time | Yes |
Ubiquiti
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| UniFi (UniFi OS Server, UDM, UDR, UDW, CloudKey Gen2 etc | 7.4+ | May 2023 | - | Yes - Time and speed | Yes |
| UniFi Legacy Network Controller (Software) | 7.0+ | Mar 2018 | - | No | No |
WatchGuard
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Wi-Fi Cloud APs | Any | Feb 2019 | - | Yes - Time and speed | - |
Zyxel
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| UAG Series | 4.10+ | Nov 2014 | - | Yes - Time and speed | - |
| Nebula Cloud AP | Any | Jan 2020 | - | Yes - Time | - |
| NXC Series | 6.0+ | Jun 2020 | - | Yes - Time | - |
Legacy Supported Hardware List - Not supported for new deployments.
ASUS
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| RT-AC57U | Any | Sep 2019 | - | Yes | - |
| RT-AC65P | Any | Sep 2019 | - | Yes | - |
| RT-AC85P | Any | Sep 2019 | - | Yes | - |
Belkin
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| F9K1115 | v2 | Dec 2014 | - | Yes | - |
Buffalo
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| WZR-HP-G450H | Any | Nov 2013 | - | Yes | - |
GL.iNet
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| 6408A | Any | Sep 2014 | - | Yes | - |
| 6416A | Any | Sep 2014 | - | Yes | - |
| GL-AR150 | Any | Sep 2017 | - | Yes | - |
| GL-AR750 | Any | Jan 2018 | - | Yes | - |
Linksys
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| WRT160NL | Any | Nov 2013 | - | Yes | - |
| EA8500 | Any | Nov 2017 | - | Yes | - |
Netgear
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| WNR612 | v2 | Nov 2013 | - | Yes | - |
| WNDR3800 | Any | Nov 2013 | - | Yes | - |
| R6100 | Any | Nov 2014 | - | Yes | - |
| R6220 | Any | Nov 2014 | - | Yes | - |
| R6260 | Any | Sep 2019 | - | Yes | - |
| R6350 | Any | Sep 2019 | - | Yes | - |
| R6850 | Any | Sep 2019 | - | Yes | - |
| Nighthawk X4S 7800 | Any | Nov 2016 | - | Yes | - |
TP-Link
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| Archer C5 | v1 | Jul 2014 | - | Yes | - |
| Archer C6 | v2 | Oct 2019 | - | Yes | - |
| Archer C7 | v2, v4, v5 | Jul 2014 | - | Yes | - |
| Archer C25 | v1 | Jul 2017 | - | Yes | - |
| Archer C50 | v4 | Oct 2019 | - | Yes | - |
| Archer C58 | v1 | Jul 2017 | - | Yes | - |
| Archer C59 | v1 | Jul 2017 | - | Yes | - |
| Archer C60 | v1 | Jul 2017 | - | Yes | - |
| Archer C2600 | v1 | Nov 2016 | - | Yes | - |
| TL-MR3020 | v1 | Nov 2013 | - | Yes | - |
| TL-MR3420 | v2 | Nov 2013 | - | Yes | - |
| TL-WDR3500 | v1 | Nov 2013 | - | Yes | - |
| TL-WDR3600 | v1 | Nov 2013 | - | Yes | - |
| TL-WDR4300 | v1 | Nov 2013 | - | Yes | - |
| TL-WR1043N(D) | V1, v2, v3, v5 | Nov 2013 | - | Yes | - |
| TL-WR2543ND | v1 | Nov 2013 | - | Yes | - |
| TL-WR740N | v4 | Nov 2013 | - | Yes | - |
| TL-WR743N | v2 | Nov 2013 | - | Yes | - |
| TL-WR802N | v4 | Oct 2019 | - | Yes | - |
| TL-WR810N | v1 | Jan 2018 | - | Yes | - |
| TL-WR841N | v8, v9, v13 | Nov 2013 | - | Yes | - |
| TL-WR842ND | v1 | Nov 2013 | - | Yes | - |
| TL-WR902AC | v1 | Jul 2017 | - | Yes | - |
TrendNet
| Model | Supported Version | Supported Since | RTLS | Paid WiFi | SecurePass |
| TEW-712BR | Any | Nov 2013 | - | Yes | - |
| TEW-732BR | Any | Jul 2015 | - | Yes | - |
Free Guest WiFi
Purple App
SecurePass
Splash Access