Welcome to Purple Support

Support articles

• My Dashboards

  • My Dashboards
  • CSR Dashboard

• My Reports

  • My Reports
  • Manage My Reports
  • Manage My Schedules

• Splash Page

  • Custom Fields
  • Splash Pages
  • Splash Page Builder - Standard
  • Splash Page Builder - HTML
  • Snippets
  • Social Media Authentication

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• Access Journey

  • Onboarding
  • Access Journey
  • Interstitial Video
  • Follow On Form
  • Profile Portal
  • Seamless Login

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• Marketing

  • Marketing
  • Communications
  • Create a campaign
  • HTML Emails
  • Campaigns
  • CRM

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• Analytics

  • Presence
  • Occupancy
  • Analytics
  • Behaviors Analytics
  • Network Analytics
  • Technology Analytics

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• Location

  • Location
  • Floorplan Management
  • Zone Analytics

• LogicFlow

  • LogicFlow
  • LogicFlow v2

• Management

  • Customers
  • Venues and Groups
  • Venue Settings
  • Content Filtering
  • QR Code Generator
  • Webhooks

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• Connectors

  • Airship
  • Cendyn
  • Dotmailer/dotdigital
  • Exponea
  • Introduction to Connectors
  • Local Measure

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• Wayfinding

  • Introduction to Wayfinding
  • Admin Tool
  • Wayfinding Implementation
  • Wayfinding Data
  • WayfinderLite Mobile SDK
  • Wayfinding Reports

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• Hardware

  • Supported Hardware
  • Sensors
  • Best Practice for LBS Deployments
  • Meraki LBS Configuration

• Hardware Guides

  • ADTRAN Bluesocket
  • Alcatel-Lucent (Controller-based)
  • Alcatel-Lucent Instant (IAP)
  • Alcatel-Lucent Stellar (Enterprise/Cloud) AP
  • Alcatel-Lucent Stellar (Express Mode) AP
  • Allied Telesis TQ Series AP

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• What's New

  • What's New 2021
  • What's New 2022

• Information

  • Security
  • Portal API
  • Supported Languages
  • MAC Randomization
  • CALEA