Welcome to Purple Support
Hardware Guides
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ADTRAN Bluesocket
Please log in to your Bluesocket WLAN controller. At the top, click Configuration and t...
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Alcatel-Lucent (Controller-based)
IMPORTANT NOTE: You must add the MAC address of the Controller in to your portal under ...
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Alcatel-Lucent Instant (IAP)
Log in to your Alcatel-Lucent (Master) IAP Under Network at the top left, click New C...
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Alcatel-Lucent Stellar (Enterprise/Cloud) AP
Open a web browser and log in to your Alcatel-Lucent OmniVista Cirrus Cloud Dashboard S...
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Alcatel-Lucent Stellar (Express Mode) AP
Open a web browser and log in to your Alcatel-Lucent Stellar AP Web Interface Step 1 - ...
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Allied Telesis TQ Series AP
Supported models:AT-TQ1402 Series: 6.0.1-7.1AT-TQ5403 Series: 6.0.1-4.1AT-TQ6602 Series...
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Altai Technologies AP
Start by logging into your Altai Technologies AP. Step 1 - WLAN Click Configuration > W...
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Arista Networks AP
Open a web browser and log in to your Arista Networks Cloud Management dashboard. Cli...
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Aruba (Controller-based)
Start by logging into your Aruba Controller web interface. Step 1 - WLAN Click Configur...
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Aruba Instant (IAP)
There are two methods to configure the Aruba IAP's. The first is via the web based inte...
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Aruba Instant On
Aruba Instant On does not support RADIUS authentication and accounting. Therefore, some...
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ASUS RT-AC57U, RT-AC65P, RT-AC85P
The ASUS router provides no way to flash the firmware via the web interface. Therefore ...
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Avaya
IMPORTANT NOTICE: Your device must be running 7.0 firmware or above to continue. Open...
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Belkin AC1750 DB (F9K1115 v2)
Please log in to the Belkin web interface at http://192.168.2.1 On the Dashboard, scr...
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Buffalo WZR-HP-G450H
Please connect an Ethernet cable from your existing router/network in to the port label...
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Cambium Networks cnPilot Enterprise AP
NOTE: You will need firmware version 3.1 or above in order to continue. Log i...
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Cambium Networks Xirrus AP
IMPORTANT: Your device must be running AOS 7.1 firmware or above to continue. Start by...
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Cisco Catalyst WLC (IOS-XE)
NOTE: IOS-XE v16.10 or higher is required in order to continue. Open a web browser and ...
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Cisco Meraki AP / MX / Z1
Open a web browser and log in to your Meraki dashboard at https://dashboard.meraki.com ...
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Cisco Meraki Go
Meraki Go APs do not support RADIUS authentication and accounting. Therefore, some repo...
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Cisco Mobility Express
NOTE: You are required to use firmware v8.7.102.0 or above in order to continue. Log ...
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Cisco Small Business (WAP) Series
Supported models and firmware versions: WAP125: 1.0.1.7 or above WAP150: 1.1.2.4 or a...
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Cisco WLC (AireOS)
IMPORTANT: We no longer recommend WLC code below v8.2.100.0. Please ensure you are usin...
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Cradlepoint AER/CBR/IBR/MBR Series
Please log in to your Cradlepoint Router. At the top, click on Network Settings and c...
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D-Link DIR-825 C1
Please connect an Ethernet cable from your existing modem/router/network in to the port...
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D-Link Nuclias Cloud
Log in to your Nuclias Cloud portal. Step 1 - RADIUS At the top, click Configure > Ac...
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Datto Networking AP (CloudTrax v4 or above)
IMPORTANT: You need to be using CloudTrax v4 portal or higher AND also v6 firmware or h...
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Device Web Management Interface
Information including how to restore the router's factory firmware is included below. ...
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Draytek Vigor Series
NOTE: The current supported models are: 2862, 3220, 2926, 2952, 2765, 2865, 2866, 2927,...
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Edimax Gemini RG21S
Log in to the Edimax router web interface at http://192.168.2.1 (default user/pass is a...