Welcome to Purple Support
Resources
Hardware
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Supported Hardware
Full hardware guides are available here. Guides can also be found within the portal. A...
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Hardware
Within Hardware you can add new WiFi access points (APs) and sensors. Hardware is set ...
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Sensors
You can connect sensors to the Purple portal to provide: Occupancy Management - Throu...
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Best Practice for LBS Deployments
This information presented here is intended to represent the issues and considerations ...
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Meraki LBS Configuration
The following steps are required to integrate the Meraki Location Based Services (LBS) ...
Hardware Guides
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ADTRAN Bluesocket
Please log in to your Bluesocket WLAN controller. At the top, click Configuration and t...
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Alcatel-Lucent (Controller-based)
IMPORTANT NOTE: You must add the MAC address of the Controller in to your portal under ...
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Alcatel-Lucent Instant (IAP)
Log in to your Alcatel-Lucent (Master) IAP Under Network at the top left, click New C...
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Alcatel-Lucent Stellar (Enterprise/Cloud) AP
Open a web browser and log in to your Alcatel-Lucent OmniVista Cirrus Cloud DashboardSt...
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Alcatel-Lucent Stellar (Express Mode) AP
Open a web browser and log in to your Alcatel-Lucent Stellar AP Web InterfaceStep 1 - C...
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Allied Telesis TQ Series AP
Supported models: AT-TQ1402 Series: 6.0.1-7.1 AT-TQ5403 Series: 6.0.1-4.1 AT-TQ6602 Ser...
What's New
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What's New 2023
The following features are new to Purple products in 2023: Communication Limits Communi...
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What's New 2021
The following features are new to the Purple products in 2021. Network Duration by Mi...
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What's New 2022
The following features are new to Purple products in 2022: LogicFlow v2 - w/c 14th Nove...
Information
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Data Categorization
Data Classification, Definitions & Retention PCI - Data that pertains to an individua...
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Security
At Purple, we take security and data protection seriously. For information about our da...
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Portal API
API documentation simplifies integration by providing an interface for communication be...
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Supported Languages
Purple provides a global solution, no matter where your customers are based. Our cloud ...
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CALEA
Learn how Purple complies with CALEA legislation. What is CALEA? CALEA, or the Commu...