Full hardware guides are available here.
Guides can also be found within the portal. After logging in, navigate to your venue page (Management > Customers > Venue), then click on the 'Hardware' tab and select the MAC address.
The following hardware is supported by Purple. When you add the hardware to your venue, the firmware download and placeholder settings are shown. For information about how to add the hardware in the portal, refer to Hardware.
Current Supported Hardware List
ADTran
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Aug 2014 |
- |
Yes - Time based only |
Alcatel-Lucent
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Oct 2021 |
- |
Yes - Time and speed based only |
|
|
Any |
Oct 2021 |
- |
Yes - Time and speed based only |
|
|
Any |
May 2015 |
- |
Yes |
|
|
Any |
May 2015 |
- |
Yes |
Allied Telesis
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
6.0.1+ |
Sep 2020 |
- |
Yes - Time based only |
Altai Technologies
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Oct 2019 |
- |
Yes |
Arista Networks
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Nov 2013 |
- |
Yes - Time based only |
Aruba
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Nov 2019 |
|
|
|
|
6.4.3.4 - 4.2.1.0_52602 |
Nov 2014 |
Yes (ALE/Central) |
Yes |
|
|
6.5.0.0+ |
Nov 2014 |
Yes (ALE/Central) |
Yes |
Avaya
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
7.0+ |
Nov 2014 |
- |
Yes - Time and speed based only |
Cambium Networks
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
3.1+ |
Aug 2016 |
- |
Yes - Time and speed based only |
|
|
7.1+ |
Jul 2014 |
Yes (XPS) |
Yes - Time and speed based only |
Cisco
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
8.2.100.0+ |
Nov 2013 |
Yes (CMX/DNA) |
Yes |
|
|
16.10+ |
Sep 2019 |
Yes (CMX/DNA) |
Yes |
|
|
8.7.102.0+ |
May 2018 |
- |
Yes |
|
|
See guide |
Apr 2019 |
- |
Yes - Time and speed based only |
Cisco Meraki
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Nov 2013 |
Yes |
Yes |
|
|
Any |
Nov 2013 |
- |
Yes - Time and speed based only |
|
|
Any |
Nov 2013 |
- |
Yes - Time and speed based only |
|
|
Any |
Sep 2019 |
No |
No |
Cradlepoint
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Feb 2015 |
- |
Yes |
Datto Networking
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Sep 2015 |
Yes (Presence) |
Yes - Time and speed based only |
D-Link
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Jul 2014 |
- |
Yes |
|
|
Any |
May 2015 |
- |
Yes |
|
|
Any |
Jun 2020 |
- |
Yes - Time based only |
Draytek
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
v3.9.0+ |
Feb 2018 |
- |
Yes - Time and data based only |
Edimax
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Feb 2018 |
- |
Yes |
Everest Networks
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Jun 2018 |
- |
Yes - Time based only |
Extreme Networks
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
09.15+ |
Aug 2014 |
Yes |
Yes - Time based only |
|
|
Any |
Nov 2014 |
Yes |
Yes |
|
|
Any |
Jan 2015 |
- |
Yes - Time based only |
Fortinet
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
8.0-5-0+ |
Apr 2016 |
Yes |
Yes - Time based only |
|
|
5.6.0+ |
Jun 2017 |
- |
- |
|
|
Any |
Jan 2022 |
- |
- |
Grandstream
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
1.0.7.12+ |
Jun 2018 |
- |
Yes - Time based only |
HP
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Jul 2014 |
- |
Yes - Time based only |
|
|
Any |
May 2015 |
- |
Yes - Time based only |
Huawei
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Feb 2017 |
- |
Yes - Time based only |
|
|
Any |
Jan 2018 |
- |
Yes - Time and data based only |
Icomera
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
3.9.1+ |
Aug 2018 |
- |
Yes |
IgniteNet
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
7.54-5+ |
Jan 2016 |
- |
Yes |
LigoWave
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Aug 2017 |
- |
Yes - Time based only |
|
|
Any |
Apr 2014 |
- |
Yes - Time and data based only |
Mikrotik
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Nov 2013 |
- |
Yes |
Mist (Juniper)
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Jul 2016 |
- |
Yes - Time based only |
Nomadix
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Feb 2015 |
- |
Yes - Time based only |
On Networks
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Nov 2013 |
- |
Yes |
pfSense
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
2.6+ |
Sep 2023 |
- |
Yes |
Pepwave/Peplink
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
3.5.4+ |
Apr 2016 |
- |
Yes |
|
|
Any |
Aug 2017 |
- |
Yes |
Proxim
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
5.2.1+ |
Jul 2016 |
- |
Yes - Time based only |
Purple
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Hotspot Router |
Any |
Jan 2016 |
- |
Yes |
|
Hotspot Sensor |
Any |
Jan 2016 |
Yes (Presence) |
- |
Ruijie
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Feb 2024 |
- |
Yes - Time based only |
Ruckus
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Mar 2018 |
- |
Yes - Time based only |
|
|
9.8+ |
Nov 2013 |
Yes (SPoT) |
Yes |
|
|
3.0+ |
Sep 2014 |
Yes (SPoT) |
Yes |
|
|
2.1.0.0.66+ |
Oct 2015 |
- |
Yes |
|
|
Any |
Jul 2016 |
- |
Yes |
Samsung
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
4.6.5R+ |
May 2016 |
- |
Yes - Time based only |
Sierra Wireless
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Sep 2020 |
- |
Yes |
Sonicwall
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Oct 2017 |
- |
Yes - Time based only |
Teldat
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Jan 2020 |
- |
Yes - Time based only |
Teltonika
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
May 2018 |
- |
Yes |
TP-Link
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
v3.1.13+ |
Mar 2019 |
- |
Yes - Time based only |
Ubiquiti
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
7.4+ |
May 2023 |
- |
Yes - Time and speed based only |
|
|
7.0+ |
Mar 2018 |
- |
Yes - Time and speed based only |
WatchGuard
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Feb 2019 |
- |
Yes - Time and speed based only |
Zyxel
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
4.10+ |
Nov 2014 |
- |
Yes - Time and speed based only |
|
|
Any |
Jan 2020 |
- |
Yes - Time based only |
|
|
6.0+ |
Jun 2020 |
- |
Yes - Time based only |
Legacy Supported Hardware List
ASUS
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Sep 2019 |
- |
Yes |
|
|
Any |
Sep 2019 |
- |
Yes |
|
|
Any |
Sep 2019 |
- |
Yes |
Belkin
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
v2 |
Dec 2014 |
- |
Yes |
Buffalo
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Nov 2013 |
- |
Yes |
GL.iNet
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Sep 2014 |
- |
Yes |
|
|
Any |
Sep 2014 |
- |
Yes |
|
|
Any |
Sep 2017 |
- |
Yes |
|
|
Any |
Jan 2018 |
- |
Yes |
Linksys
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Nov 2013 |
- |
Yes |
|
|
Any |
Nov 2017 |
- |
Yes |
Netgear
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
v2 |
Nov 2013 |
- |
Yes |
|
|
Any |
Nov 2013 |
- |
Yes |
|
|
Any |
Nov 2014 |
- |
Yes |
|
|
Any |
Nov 2014 |
- |
Yes |
|
|
Any |
Sep 2019 |
- |
Yes |
|
|
Any |
Sep 2019 |
- |
Yes |
|
|
Any |
Sep 2019 |
- |
Yes |
|
|
Any |
Nov 2016 |
- |
Yes |
TP-Link
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
v1 |
Jul 2014 |
- |
Yes |
|
|
v2 |
Oct 2019 |
- |
Yes |
|
|
v2, v4, v5 |
Jul 2014 |
- |
Yes |
|
|
v1 |
Jul 2017 |
- |
Yes |
|
|
v4 |
Oct 2019 |
- |
Yes |
|
|
v1 |
Jul 2017 |
- |
Yes |
|
|
v1 |
Jul 2017 |
- |
Yes |
|
|
v1 |
Jul 2017 |
- |
Yes |
|
|
v1 |
Nov 2016 |
- |
Yes |
|
|
v1 |
Nov 2013 |
- |
Yes |
|
|
v2 |
Nov 2013 |
- |
Yes |
|
|
v1 |
Nov 2013 |
- |
Yes |
|
|
v1 |
Nov 2013 |
- |
Yes |
|
|
v1 |
Nov 2013 |
- |
Yes |
|
|
V1, v2, v3, v5 |
Nov 2013 |
- |
Yes |
|
|
v1 |
Nov 2013 |
- |
Yes |
|
|
v4 |
Nov 2013 |
- |
Yes |
|
|
v2 |
Nov 2013 |
- |
Yes |
|
|
v4 |
Oct 2019 |
- |
Yes |
|
|
v1 |
Jan 2018 |
- |
Yes |
|
|
v8, v9, v13 |
Nov 2013 |
- |
Yes |
|
|
v1 |
Nov 2013 |
- |
Yes |
|
|
v1 |
Jul 2017 |
- |
Yes |
TrendNet
|
Model |
Supported Version |
Supported Since |
Location Services |
Tiered Bandwidth |
|
Any |
Nov 2013 |
- |
Yes |
|
|
Any |
Jul 2015 |
- |
Yes |