Verify validates the email addresses your visitors enter within the access journey. If the email address is not valid you can choose to block access to the Wi-Fi for that visitor. This ensures the data you gather from your visitors is more accurate and provides you with valid email addresses for follow up communications such as NPS surveys.

To enable this feature please contact your account manager.

Add Verify to an access journey

To use Verify you must select Enable Verify email verification on the access journey.

1. Click Onboarding > Access journeys and select the access journey you want to add Verify to.

2. Click Options and select Enable Verify email verification.

3. If you want to block access to the WiFi for visitors who enter an invalid email address, select Block email addresses that are reported as undeliverable by Verify.

   The visitor receives an error when they try to enter an invalid email address and they cannot gain access to the WiFi until they enter a valid email address.

   If you don't block access this allows the visitor to log in to the WiFi with an invalid email address but marks the email address as invalid on the CRM record.

4. Save and Publish the access journey. For more information, refer to Access journey.

CRM record

If user logs in when Verify is active, the CRM record shows if an email address is valid or not.

To improve the accuracy and prevent duplicate entries appearing for the same visitors we've made some changes to the authentication report.

Previously, the authentication report did not link successful logins to a unique visitor or journey data. This meant that the number of attempted and successful logins was higher than it should be as a visitor may have multiple sessions, multiple tabs or background applications which use Wi-Fi.

To resolve this we now link the successful logins to the journey data and we use the MAC address to identify the number of successful and unsuccessful logins. This means we can identify the visitor as a single user even if there are multiple sessions or tabs.

We have also split the dates on the report into AM and PM based on the visitor's local time to show any returning visitors who may have both a morning and afternoon session.

MAC Randomization is unlikely to affect this report as the MAC address would need to change during the AM or PM session for a visitor to be counted more than once per session.

These improvements may increase the authentication accuracy by up to 20% The exact increase depends on the company and venue set up. If you have more stages to the access journey you may have a higher average increase as there was a higher chance of multiple journeys per visitor on the old calculation.

Calculation

The calculation uses the stages of the Wi-Fi login journey to determine if a login is successful or not. Successful Wi-Fi logins must reach the end of the access journey. Unsuccessful logins occur if the visitor's access journey only reaches one of the following stages:

• Terms prompt

• Offline splash page

• Email verification warning

• Event exception

• Email verification action

• Full terms view

• Incomplete details form

Previously, the successful logins were only grouped by date for the venue or company and then summed to give the number of successful attempts. Now, the successful logins are grouped by date and by visitor using the MAC address for the venue or company and summed to give the total number of successful attempts.

The unsuccessful sessions are also grouped by date and by visitor. The successful and unsuccessful logins are then summed to create the total session attempts.

The successful logins are divided by the session attempts to give the authentication rate.

If you have any queries regarding this, please contact Support.

LogicFlow is the brain behind every decision within the Purple platform, it determines what your visitors experience at your venue throughout their journey and thereafter. It links all parts of the Purple platform in one place, this allows you to trigger actions based on any data point from your visitors age to the weather outside. You can define which action you want to trigger or even a set of actions, whether it be something in the access journey, email campaigns, surveys, text alerts or even pull and push data to a 3rd party platform.

We've redesigned LogicFlow to make it easier to use, give you access to more decisions and actions and provide more flexibility. The initial Beta release includes the following features:

Event driven logic flows

Logic flows are now driven by an event rather than the action or access journey, when you create a new logic flow, you can choose from:

• Pre-authentication - This determines what action occurs prior to authentication.

• Post authentication - This determines what action occurs immediately after authentication.

• Online - This determines what action occurs when the visitor is online, following any logic from the post authentication action.

New User Interface

With the new node library, when you add a node you can easily see which nodes are available and search the nodes to find what you need.

The LogicFlow canvas has a brand new look and feel, we've changed the layout so you can easily navigate your way around, we've added an overview panel so you can browse and search through the nodes in your canvas, you can also use the mini map and new navigation buttons to move around the screen.

Condition Builder

We've created a new condition builder which you can use to combine multiple decisions or groups of decisions with 'True / False' or 'If / Else' statements and add multiple actions in one logic flow to create a truly unique experience for your visitors.

Validation

You can now validate your LogicFlow at every step of the process to ensure there are no errors and each LogicFlow you create is actioned correctly. If there are any errors you can click on the error to open the node on the canvas.

Groups

You can now add groups to better organize your logic flows, when you click into a group the breadcrumbs help you easily navigate back to the logic flow list.

Edit, duplicate or delete nodes

You can now edit, duplicate and delete each individual node with the action menu.

Edit, update, duplicate and delete logic flows

You can perform all of these actions in the same way as LogicFlow 1 with the action menu, however the Edit option is now View.

Decision nodes

The following decision nodes are included in this release:

Action nodes

The following action nodes are included in this release: