Welcome to Purple Support

Access Journey

Including Onboarding, Verify and profile information

  • Onboarding

    SMB Onboarding View our one-page Setup Guide with an overview of need-to-know informati...

  • Access Journey

    Custom access journeys allow you to create and completely customize an access journey s...

  • My Account

    My Account contains all of the information about your Purple portal login, you can see ...

  • Interstitial Video

    Interstitial video allows portal users to set a video to play as part of the access jo...

  • Follow On Form

    When a visitor chooses to log in to your WiFi via social media, if there is information...

  • Profile Portal

    The Profile Portal allows visitors to review data they provided when they logged in to ...

  • Seamless Login

    Process Seamless login allows a returning visitor back onto the WiFi without the need t...

  • Verify

    Verify validates the email addresses your visitors enter within the access journey. If ...

  • Test and Trace

    Test and trace (more commonly known as Track and Trace) offers enterprise-class functio...

  • URL Redirects

    URL redirects allow you to redirect visitors who have connected to your guest WiFi net...