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Follow On Form

  • Updated

When a visitor chooses to log in to your WiFi via social media, if there is information on the form which is not optional and not captured in the social media login the follow on form appears. For example, if gender is not optional but the visitor chooses not to share this via the social media login the follow on form appears to collect the gender of the visitor.

If you don't include the Form as a log in option on your splash page the follow on form still appears to collect data for the fields which are not defined as optional.

Choose the fields required

  1. Click Onboarding > Splash pages and open the required splash page template.

  2. Click the edit option on the form to open the Form Settings.

    If Form is not a login method, temporarily add it as a login method to check the settings and remove it as a login method before you save the changes.

  3. Any fields which are not set to optional the visitor must complete to access the WiFi. If the data is not collected as part of the social media login, the follow on form appears so the visitor can complete the missing information. The login always requires either the email address or mobile phone number to access the WiFi, the social login usually contains the email address.

    Note: The Mobile No. field cannot be changed to telephone number, to add telephone number as an option on the form use Custom fields.

  4. Click Save to update the form and to save the splash page with the changes to the form, click Save again. You must ensure this splash page is part of an Access journey.

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