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Tiered Bandwidth

  • Updated

Purple’s tiered bandwidth solution creates ROI by charging guests for WiFi usage. You can customize your offering by time, speed or data usage.

Tiered Bandwidth allows you to limit user access based on;

  • Time – When the limit is reached and usage continues, a charge to the guest is incurred.

  • Speed – Users then have the option of upgrading to a faster WiFi service for a charge.

  • Usage – You can set a threshold on data usage. As an example, you may wish for guests who are streaming videos (and using a higher proportion of the allocated bandwidth) to be charged.

If the plan is consumed in full or expires, the device does not always trigger an alert to advise the user their session has expired and therefore in some instances the user must reconnect to the WiFi manually.

If a user wants to upgrade their package before the current package expires (for example, to receive a higher connection speed), the user must wait for the current plan to expire or reach the threshold before they can choose their next plan.

You cannot customize the design of the page in which the plans display to the visitor.

Note: If the network is on a mobile data plan (i.e. SIM card/s) you must ensure the data follows the same path in and out of the network for authentications to succeed.

To access this click ManagementTiered Bandwidth.

Create a Free Plan

  1. Click Add new free plan.

  2. Complete the plan information as follows:

    Plan name

    Name of the plan, for example, Free WiFi plan.

    Description

    Description of the plan.

    Concurrent devices

    Choose the number of devices a visitor can use at the same time for this plan.

    Free reset period

    The amount of time a visitor must wait before they can access this plan again.

    Time limit

    The length of time a visitor can use the WiFi for through this plan.

    Data limit

    Select this option if you want to limit the amount of data the visitor can download and upload.

    Speed limit

    Select this option if you want to limit the download or upload speed for the visitor.

    Aruba user role

    This is only for Aruba APs if you do not have an Aruba AP leave this blank. If you do have an Aruba AP, enter the user role name, this must also be set up on the Aruba AP.

    Price

    Amount for the plan, leave this blank for the free plan.

    Paid currency

    Unit of currency you want to use for the payment, leave this blank for the free plan.

  3. Click Save plan.

Create a Paid Plan

  1. Click Add new paid plan.

  2. Complete the plan information as follows:

    Plan name

    Name of the plan, for example, 30 minute access.

    Price

    The amount and currency for the plan.

    Description

    Description of the plan.

    Concurrent devices

    Choose the number of devices a visitor can use at the same time for this plan.

    Time limit

    The length of time a visitor can use the WiFi for through this plan.

    Data limit

    Select this option if you want to limit the amount of data the visitor can download and upload.

    Speed limit

    Select this option if you want to limit the download or upload speed for the visitor.

    Aruba user role

    This is only for Aruba APs if you do not have an Aruba AP leave this blank. If you do have an Aruba AP, enter the user role name, this must also be set up on the Aruba AP.
  3. Click Save plan.

Add a Plan to an Access Journey

  1. Click OnboardingAccess journeys, select the access journey you want to apply the tiered bandwidth to.

  2. Click Tiered Bandwidth and select Enable tiered bandwidth.

  3. Select the plans you want to make available on the Access Journey.

  4. If you enable a paid plan, select the payment options you wish to use (for PayPal you must set up the PayPal connector).

  5. Save and Publish the Access Journey.

Generate Vouchers for a Paid Plan

  1. On the plan you want to create a voucher for, click the ellipsis and click Vouchers.

  2. Specify the number of vouchers you wish to generate and the date they are valid until.

  3. Click GenerateClose.

    The voucher codes are sent to your portal account’s email address, you can then distribute these codes to your visitors.

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