Premier Inn Wi-Fi Guest Support Guide

The Premier Inn Wi-Fi service is provided by Purple in most hotels. Virgin provides Wi-Fi for the remaining Premier Inn locations.

Premier Inn offers two versions of Wi-Fi for their customers: Free Wi-Fi, and the paid for option of Ultimate Wi-Fi.

How to login to Premier Inn Wi-Fi (Free or Ultimate)

Turn on your computer or mobile device
Search your wireless networks. On most mobile and tablet devices, this is available from Settings > Wi-Fi. On laptops, select the Wi-Fi icon from your toolbar
To access the Wi-Fi you need to sign up by filling in the form or by logging in. Select either Free Wi-Fi or Ultimate Wi-Fi and follow the on-screen instructions:

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Terms and conditions are available on Premier Inn’s website.

This gives you basic access to Wi-Fi to check your emails, post Facebook updates, and to search and browse the web.
Complimentary for all guests

If you need faster Wi-Fi, you can upgrade to Premier Inn Ultimate Wi-Fi for a charge of £5 per 24 hours.

This will give you 8x faster speed, which is ideal for streaming shows and downloading larger files
Your access is measured in time as soon as you first login, irrespective of how much data you consume. It will end 24 hours later
Ultimate Wi-Fi is limited to a maximum of 3 devices. Two smartphones and one laptop will reach your device connection limit
To purchase Ultimate Wi-Fi, select 'Premier Inn Ultimate Wi-Fi' from the list of available networks then follow the online instructions to make a payment. Payment options include: Visa, Mastercard or American Express Debit/Credit card, PayPal, and Vouchers purchased from the hotel reception
If you forget your password or username for your Wi-Fi account these can be reset by following the 'Reset password' link from your login page
Ultimate Wi-Fi comes free with every Premier Plus room