This article explains what SecurePass is, how it works, and how visitors
connect to your WiFi. It covers enrolment methods, device compatibility,
and how SecurePass differs from a standard captive portal.
OpenRoaming venues
80,000+ venues globally where enrolled visitors auto-connect
Enrolment time
Under 30 seconds for a visitor to install their WiFi profile
Security standard
WPA2/WPA3-Enterprise with 802.1X mutual authentication
Purple App
Free on iOS & Android - no configuration required
What is SecurePass
SecurePass is Purple's identity-based WiFi authentication system.
Instead of asking visitors to fill in a form each time they connect,
SecurePass issues a digitally signed WiFi profile to the visitor's
device. Once installed, the device authenticates automatically -
no SSID selection, no password, no portal.
SecurePass is built on the
Passpoint (Hotspot 2.0) standard
and connects to the OpenRoaming
federation, meaning an enrolled visitor's device will also auto-connect
at any of 80,000+ participating venues worldwide.
Key concepts
Passpoint / Hotspot 2.0
The Wi-Fi standard that enables automatic network discovery and connection - no SSID selection required. .. more
The Wi-Fi standard that enables automatic network
discovery and connection - no SSID selection required.
Passpoint is a Wi-Fi Alliance standard that allows
a device to automatically discover and securely join
a trusted network without requiring the user to select
an SSID or enter a password. It functions similarly
to cellular roaming. less
OpenRoaming
A global federation of 80,000+ trusted WiFi networks managed by the Wireless Broadband Alliance. .. more
A global federation of 80,000+ trusted WiFi networks
managed by the Wireless Broadband Alliance. A visitor
enrolled via SecurePass will auto-connect at any
OpenRoaming-enabled venue worldwide - airports, hotels,
stadiums, and transit hubs - without any additional
steps. less
MAC randomisation
Why captive portal analytics are unreliable on iOS 14+ and Android 10+. .. more
Why captive portal analytics are unreliable on iOS
14+ and Android 10+. Since iOS 14 and Android 10,
devices rotate their hardware MAC address on each
new network connection. Return visitors appear as
new users in captive portal analytics. SecurePass
identifies visitors by their profile credential,
which does not rotate. less
SecurePass vs captive portal
How the visitor experience and venue data change after enabling SecurePass.
Topic
Without SecurePass
Login frequency
Every visit - form required each time, including
returning visitors
Return visitor data
Broken by MAC randomisation on iOS 14+ and Android 10+
Encryption
None - open network, traffic transmitted in the clear
Rogue networks
Visitors can be tricked onto spoofed access
points and fake networks set up by attackers
Man-in-the-middle
Hackers can intercept data on open networks
- phishing and malware attacks target unsecured
connections
Network integrity
Unauthorised devices can access the network,
increasing risk of vulnerabilities including
DDoS attacks
Customer trust
Visitors have no assurance their data is
safe when connecting to open WiFi
Global reach
Your venue only
Visitor journey - every visit
Arrive→Find SSID→Hit portal→Fill form again→Finally online
Topic
With SecurePass
Login frequency
Once - device auto-connects on every subsequent visit
Return visitor data
Accurate - profile credentials are stable and never rotate
Encryption
Every connection is encrypted, keeping personal
data safe from unauthorised access
Rogue networks
Devices only connect to pre-vetted, trusted
networks - spoofed access points are blocked
at the authentication stage
Man-in-the-middle
Mutual authentication prevents data interception
- phishing and malware attacks targeting
open WiFi are neutralised
Network integrity
Only authenticated devices can connect, preventing
unauthorised access and reducing DDoS vulnerability
Auto-connects at 80,000+ OpenRoaming venues worldwide
Customer engagement
Seamless connectivity means higher visitor
satisfaction and more valuable CRM data captured
at point of connection.
Staff WiFi
Staff log in once with their existing corporate
credentials via SSO. Their devices connect automatically
from then on - and when they leave the company,
access is revoked automatically. No passwords,
no tickets, full audit trail.
How SecurePass is configured across different venue types.
Rail & Transport
Enrolling passengers before they board
Rail operators can integrate the SecurePass SDK into their
existing passenger app, allowing travellers to install their
WiFi profile during app onboarding. Passengers are enrolled
before they board - reducing support queries and improving
onboard connectivity from the first journey.
Retail
Combining WiFi enrolment with loyalty sign-up
Retailers can configure the SecurePass enrolment journey
to include a loyalty programme sign-up step. Visitors who
enrol for automatic WiFi can be simultaneously prompted to
join a rewards scheme, creating a single touchpoint that
captures both connectivity and CRM data.
Aviation
Tiered access and bandwidth management
Airports can use SecurePass as the authentication layer for
a two-tier connectivity model - offering standard access
to all enrolled visitors while restricting higher-bandwidth
tiers to premium subscribers. Per-user bandwidth policies
can be enforced without manual intervention.
Hospitality
Pre-arrival enrolment via booking confirmation
Hotels can include a SecurePass enrolment link in booking
confirmation emails. Guests who install their profile before
arrival connect automatically on entry - without visiting
a portal or asking staff for credentials. The same profile
works across all properties in the group.
Fitness & Leisure
WiFi enrolment via a member app
Gym and leisure operators can embed the SecurePass SDK into
their member app, allowing members to install their WiFi
profile as part of the standard onboarding flow. Members
auto-connect at every site in the chain without any additional
steps.
Find your role
Select your role to see the most relevant guides and next steps.