Welcome to Purple Support

Ruckus Xclaim

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IMPORTANT NOTE: You need to be running AP firmware or above to continue. Earlier versions are not supported.

Log in to the Ruckus Xclaim CloudManager and click Access Points at the top and then Hotspot Profile on the left. Click Add Hotspot Profile and configure as per below:


  • Hotspot Name: guestwifi
  • Splash URL: *insert access_url here* 
  • Redirect User to URL: Redirect To -  *insert redirect_url here* 
  • Primary RADIUS Server: *insert radius_server here*
  • Secondary RADIUS Server : *insert radius_server2 here*
  • Radius Secret: *insert radius_secret here*
  • Radius Port: 1812
  • Walled Garden (UAM Allowed): Please refer to this list.

Click Done.
Next, click on Networks at the top and then Guest Network on the left, and Add Guest Network. Configure as per below:


  • SSID : Guest WiFi (or whatever you wish)
  • Status: On
  • Enable Hotspot: On
  • Broadcast SSID: On
  • Radio: Both
  • Client Isolation: On

Click Save

Next, click on 
Access Points at the top and for each AP you wish to enable the service on, click the AP in the list to edit. On the right side of the page, a popup will appear.

In the Add Network box, type the SSID Guest WiFi (or whatever you named it). Further down the page, under Hotspot, turn Enabled to On, and choose guestwifi from the profile list.

Click Save at the top.



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