To improve performance and comply with regional data regulations, Purple is transitioning to new portal URLs under the purple.ai domain. While the old URLs will continue to be active for existing users, we will begin using the new URLs for new users and partners as we move towards updating the regional addresses.
Summary of Portal URLs
Depending on where your account was provisioned, please use the corresponding URL below to access your dashboard, manage guests, or view analytics.
| Region | New URL | Legacy URL |
|---|---|---|
| Americas (US) | us.wifi.purple.ai | region1.purpleportal.net |
| Europe (EMEA) | eu.wifi.purple.ai | purpleportal.net |
| Asia Pacific (APAC) | apac.wifi.purple.ai | region3.purpleportal.net |
What is Changing?
New Signups: All new Connect and Partner accounts will now be provisioned via the
.purple.aisubdomains.Regional Data Residency: The new URLs ensure you are accessing the management dashboard specific to your data residency region (US, EU, or APAC).
Unified Branding: You will notice a shift from the legacy "Purple Portal" naming to a unified experience under the
purple.aiecosystem.
Action Required
Update Bookmarks: If you manage multiple venues, please update your browser bookmarks to the relevant regional URL above.
Whitelist Updates: If your network uses strict outbound filtering for management traffic, ensure that
*.purple.aiis added to your Allowed list alongside the legacy*.purpleportal.netdomains.
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Purple App
SecurePass
Splash Access