Host-Sponsored Login

Overview

Host-Sponsored Login is a newly introduced feature designed to enhance WiFi access management through a sponsorship-based visitor authentication mechanism. This feature allows external parties, such as contractors or guests, to request WiFi access from an employee sponsor. Upon logging into the WiFi, an approval request is sent to the designated employee sponsor's email. The sponsor can then review and approve the request, granting the visitor the necessary access. 

Key Features

• Sponsorship-Based Authentication: Facilitates secure visitor access through employee-approved sponsorship.
• Real-Time Approval Notifications: Sends immediate email notifications to sponsors for timely access decisions.
• Secure, Time-Bound Access: Ensures a customisable access window post-approval, with unique, expiring approval links.
• User-Friendly Management: Easy sponsor management interface within the access journey and venue settings, allowing quick addition and removal of sponsors.

Company Level Setup

1. Set-up Sponsors at Company Level (applies to all Venues)

• Under the Company level view, go to Management > Locations >Settings Tab 

• Under the ‘Settings’ tab, there is a section for managing sponsors. 

• Choose from 2 options:

1. Select email from dropdown: here you can choose sponsor emails for visitors to select when logging on to the WiFi.. Email addresses must be correctly formatted.

• Click "Add" to include an email address in the list of sponsors.
• The sponsor list can be edited. Click on the three dots next to the sponsor's email to remove them from the list.

2. Type email: selecting this option allows visitors to enter any email to notify this email address as the sponsor.Wildcard domains (e.g. *@purple.ai ) will notify all users under this domain as sponsors

Note: Adding Host-Sponsored login at the Company Level will apply this to all venues belonging to this company. Any changes made at the venue level will override the company defaults for that particular venue. 

2. Enable Host-sponsored Login on Access Journey (Company Level)

• If Host-Sponsored login has been added under Venue Settings, this will need to be turned on and published for relevant access journeys
• Go to Onboarding > Access journeys > Options tab

• A new toggle titled "Host-sponsored login" is available. Ensure this is set to your desired state (default is false).

• Click ‘Save Options’ at the top of the tab to update changes before publishing the Access journey.

Venue Level Setup

3. Set-up Sponsors at Venue Level

• Under the Venue level view, go to Management > Locations >Settings Tab 

• Under the ‘Settings’ tab, there is a section for managing sponsors. 

• Choose from 2 options:

1. Select email from dropdown: here you can choose sponsor emails for visitors to select when logging on to the WiFi. Email addresses must be correctly formatted.

• Click "Add" to include an email address in the list of sponsors.
• The sponsor list can be edited. Click on the three dots next to the sponsor's email to remove them from the list.

2. Type email: selecting this option allows visitors to enter any email to notify this email address as the sponsor.

Note: Adding Host-Sponsored login at the Venue Level will apply only to this venue and override any company level defaults. 

4. Enable Host-sponsored Login on Access Journey

• If Host-Sponsored login has been added under Venue Settings, this will need to be turned on for relevant access journeys
• Go to Onboarding > Access journeys > Options tab

• A new toggle titled "Host-sponsored login" is available. Ensure this is set to your desired state (default is false).

• Click ‘Save Options’ at the top of the tab to update changes before publishing the Access journey.

User Journey

• If Host-sponsored login is enabled, visitors will proceed normally until they complete the offline splash page form or other sign-in option.

• A “Select a sponsor” page will appear for the visitor. This will either show an option to select the Sponsor’s email from the dropdown, or an open email input field depending on how this was set in the portal:

• An "Awaiting Approval" page informs visitors that their access request has been sent to their sponsor for approval.

• Sponsors receive an email containing the visitor's name and email (or fallback MAC address if these fields aren’t available)
• This email includes a unique link, expiring an hour after issuance, for approval. 

• The sponsor will see a confirmation page when they have approved the request. 

• If a visitor has already been approved by a sponsor, other sponsors who click ‘confirm request’ in the email will see a page stating, ‘the guest WiFi access has already been approved.’

• Once approval is granted, the visitor automatically gains online access for 24 hours.

Customise Access Duration

• When enabling the Sponsored Login setting, you can select how long the visitor has WiFi access before setting approval
• This can be customised to a given number of hours, days, or unlimited access
• If this setting is not changed, the default is 24 hours access

• Access duration can be further configured to override on an individual visitor basis by toggling on the ‘Enable sponsor duration override’

• When this setting is enabled and a visitor has requested access, the Sponsor will see a page to set the access duration for that visitor (customised to number of hours, days, or unlimited):