Airship allows you to create a single customer view from multiple channels of data. The Airship connector can be set up at customer, group, or venue level, and pushes users’ data into Airship to create or update a contact, once they have authenticated into your Wi-Fi. The data is sent every time the device pings an access point.
Set Up the Airship Connector
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Within Management > Connectors on the Airship connector click Add.
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Complete the fields as follows:
Connector Name
Enter a name for the connector.
Personal Access Token (PAT) To get your PAT, log into your Airship account and navigating to Users > Personal Access Tokens. Click into Settings > API access, then through to access the token manager interface. Select ‘Create token’.
Account ID attained from Airship
Request the Account ID from Airship Support: success@airship.co.uk.
Source Name attained from Airship
Request the Source Name from Airship Support: success@airship.co.uk.
Name of group to push users
Specify where you would like the data to be pushed to in Airship. By default, your main Contacts Folder and Group are labeled ‘Default’ in Airship. To access your Contact Folders in Airship, on the main menu, click Contacts and select Folders and Groups.
Update these fields to match the required Folder or Group in Airship.
Communication preferences default to what the user has specified in the portal.
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Within Scope, the login level determines what scope is available. The scope determines at what level the palette displays for this connector, choose from the following:
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Customer level – Displays the customer, groups and all venues. With the ability to select each level.
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Group level – Displays the selected group and the venues within that group.
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Venue level – This specific venue.
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Click Save.
Data Sent to Airship
The following data is sent to Airship to create or update a contact:
|
Data Type |
Data |
Description |
|
(integer) |
user ID |
The user's ID |
|
(string) |
user authentication provider |
The authentication method the user authenticated on to the Wi-Fi with |
|
(string) |
firstName |
The user's forename |
|
(string) |
lastName |
The user's surname |
|
(string) |
|
The user's email address |
|
(string) |
postcode |
The user's postcode |
|
(string) |
country locale |
The user's locale |
|
(string) |
mobile |
The user's mobile telephone number |
|
(string) |
gender |
The user's gender |
|
(string) |
title |
The user's title |
|
(string) |
dateOfBirth |
The user's date of birth in YYYY-mm-dd format |
|
(string) |
marketing status |
Whether the user has agreed to receive marketing |
The following consent status is sent to Airship for the contact:
|
Consent Type |
Data |
Description |
|
|
marketing status |
Whether the user has agreed to receive marketing |
|
SMS |
marketing status |
Whether the user has agreed to receive marketing |
|
Third party |
marketing status |
Whether the user has agreed to receive marketing |
The following data is sent to the Airship API for the Wi-Fi interaction data for the contact:
|
Data Type |
Data |
Description |
|
String |
venue name |
The venue name |
|
String |
device MAC |
SHA256 hashed MAC address of |
|
String |
venue name |
The venue name suffixed with 'Wi-Fi Splashpage' |