Users are able to translate their RTLS experience into their preferred language. This significantly improves the user experience by:

• Offering real-time, accurate translations of text
• Providing greater inclusion for our various user groups

Translations are supported in web browsers and kiosks.

Functionality

Languages are selectable by users in a dropdown format. Over 40 languages are available, with the potential for additional languages to be added on request. There may be a fee incurred if further languages are required beyond those listed.

Descriptions and names of nodes and edges are translated, as are directions. The names of customers, location names and addresses aren’t automatically translated. A toggle available in the admin side allows points of interest to be omitted from automatic translation.

The default language will be based on the user’s browser language. If unable to gather this information the platform defaults to the primary language set on the admin side.

Variations of Spanish will be included, though Spanish (LATAM) will not be immediately available. It’s in the roadmap to be included in a future update.

Functionality for languages which read from right-to-left has been accounted for, with all elements adjusted accordingly:

Implementation

After selecting a location in the admin site, the language button is in the top-right of the screen. Upon selection, a pop up displays which shows available languages for the location:

From the settings tab on the admin side of the platform, the Languages tab can be selected and additional languages added:

Selecting ‘Add a language’ provides a list of all available languages. After adding a language, it becomes available to select for each location.

Languages can also be deleted from this tab by selecting the three dots next to the language you want to remove.