Welcome to Purple Support

Ruckus Cloud (One)

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Logging in

Open a web browser and log in to your Ruckus Cloud (One) dashboard at https://ruckus.cloud.

Wi-Fi Network Configuration

Click Wi-Fi > Wi-Fi Networks List on the left menu then Add Wi-Fi Network. Configure with the below settings:

Network Name: Guest WiFi (or whatever you wish)
Type: Captive Portal

Click Next and configure with:

Captive Portal Type: 3rd Party Captive Portal (WISPr)

Click Next and configure with:

Portal Provider: Purple
Region: Select your Purple Portal account region
Captive Portal URL: *insert access_url here*
Redirect users to: *insert redirect_url here*
Integration Key:
Make a note of this key. You'll need to enter it on the Venue > Settings page in your portal.
Secure your network: None
Enable MAC auth bypass: Disabled
Enable the encryption for users MAC: Enabled
Use Bypass Captive Network Assistant: Disabled
Walled Garden: Please refer to this list.

Click Next and select which Venue to apply the configuration to. Enable the venue by turning the Activated switch to ON.

If you are asked to select which AP's to apply to, choose All APs unless you have a specific requirement.

Click Next to confirm settings and then Add to finish.

Important Note

Please ensure you have copied the Integration Key to your portal under Venue > Settings as per above.

Configuration Complete

The configuration is now complete.



Secure WiFi setup

If you wish to enable our Secure WiFi solution please complete the steps below.

Logging in

Open a web browser and log in to your Ruckus Cloud (One) dashboard at https://ruckus.cloud.

Wi-Fi Network Configuration

Click Wi-Fi > Wi-Fi Networks List on the left menu then Add Wi-Fi Network. Configure with the below settings:

Network Name: Purple Secure
Type: Hotspot 2.0 Access

Click Next and configure with:

Security Protocol: WPA2

Beside Wi-Fi Operator click Add and configure with:

Profile Name: securewifi
Domain: securewifi.purple.ai
Operator Friendly Name Language: English, Name: Secure WiFi

Click Add. Beside Identity Provider click Add and configure with:

Profile Name: securewifi

Beside NAI Realm click Add Realm and configure with:

Realm Name: securewifi.purple.ai

Click Add. Beside Roaming Consortium OI click Add OI and configure with:

OI Name: OpenRoaming
Organization ID: 5A 03 BA

Click Add. Click Add OI again and configure with:

OI Name: OpenRoaming
Organization ID: 00 40 96

Click Next. Beside Authentication Server click Add Server and configure with:

Profile Name: radiusauth1_securewifi
IP Address *insert radius_server_ip here*
Port: 1812
Shared Secret: *insert radius_secret here*

Click Add Secondary Server and configure with:

Profile Name: radiusauth2_securewifi
IP Address *insert radius_server_ip2 here*
Port: 1812
Shared Secret: *insert radius_secret here*

Enable the Accounting Service and beside Accounting Server click Add Server and configure with:

Profile Name: radiusacct1_securewifi
IP Address *insert radius_server_ip here*
Port: 1813
Shared Secret: *insert radius_secret here*

Click Add Secondary Server and configure with:

Profile Name: radiusacct2_securewifi
IP Address *insert radius_server_ip2 here*
Port: 1813
Shared Secret: *insert radius_secret here*

Click Next and then Add to finish.

Configuration Complete

The configuration is now complete.

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