Improve your visitor experience, influence return rates and optimize business operations with our Small Business WiFi.
Getting started is simple - just ensure you have compatible WiFi hardware.
Key Features
For detailed information about the features included in our Network and Enterprise offerings, please refer to our Product Features page.
Setup Checklist
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With an Existing Purple Service Please inform our support team of: ✓ The name of the existing Venue ✓ The AP vendor you’re looking to set up and integrate ✓ The MAC address of your AP & Router |
For a New Standalone Service Please let our support team know: ✓ The AP vendor you’re looking to set up and integrate ✓ The MAC address of your AP and Router |
If your Company/Venue’s address is different from the billing address, please provide these details alongside your name, email address and phone number. Contact us via chat:
Hardware Guide
Find your hardware guide on our Hardware compatibility page.
The guides listed on the support page may not contain all server details. Full details can be found from the hardware guide in your portal, located within your venue’s ‘Hardware’ tab after completing the AP type and MAC address.
Contact Our Support Team
Contact us via chat, quoting your email address and invoice reference if you have one.
Payments are recurring, though can be cancelled at any time. Please ensure payments are made on time to prevent disruption in WiFi service. Common reasons for disruption include a change in card details.
FAQ
How to Sign Up for SMB?
You can find the registration option here. Choose between a monthly or yearly subscription based on your preferences, and follow the prompts to complete your registration.
Where can I find the hardware guide for my setup?
To find the hardware guide for your setup, head over to the Hardware compatibility page. Here, you can easily locate the guide specific to your Access Point (AP). Once you've found your guide, simply follow the step-by-step instructions provided. If you run into any issues or find yourself stuck at any point, our support team is here to help.
How do I cancel/update my billing information?
To cancel your subscription or update your billing information, please contact our support team via chat. They will help you manage your payment details quickly and securely.