All of the below reports can be set for specific venues and date ranges by using the dropdown filters underneath the ‘Network’ header.
Utilization
Displays the percentage of authenticated visits where the user downloaded data, indicating they used the WiFi network.
Speed
This report shows the download speeds experienced by visitors on your WiFi network at your venue(s) in Mbps. Only includes speed tests with a download speed greater than 0 Mbps.
Data only shows in this report if you select Enable background speed tests for clients onboarding to the WiFi within the Access journey options.
Latency
This report shows the latency speeds experienced by authenticated visitors on your WiFi network at your venue(s) in Mbps.
Latency is a measure of how much time it takes for your computer to send signals to a server and then receive a response back. The lower the latency, the faster the speed. Only latencies greater than 0 milliseconds are included.
Data only shows in this report if you select Enable background speed tests for clients onboarding to the WiFi within the Access journey options.
Upload & Download Data Usage
These chart the total overall upload and download figures in bytes by authenticated users, for the chosen date range and venue.
Number of Log-ins
Displays the total number of log-ins in the documented period.
Trends
This displays the total amount of data downloaded by authenticated WiFi users on each date within the selected time period.
Potential Issues
Displays the percentage difference between the average daily logins over the last 30 days vs the last 12 months, for each venue. Indicates potential issues if the venue had logins in the last 12 months but a 30 day average of 0.