Premier Inn Wi-Fi Guest Support Guide

Staying in a Premier Plus room, or bought WiFi during booking? Your voucher code was sent in a separate email. If you can't find it, check your Spam / Junk folder before starting.

How are you connecting today?

Choose an option below to see the right steps for you.

Yes, I have a voucher code No, I don't have a voucher

How to redeem your voucher code

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Follow these 4 steps on your device - it takes less than 2 minutes.

Step 1: Connect to 'Ultimate Wi-Fi' — 1 Connect to 'Ultimate Wi-Fi' Open your WiFi settings and tap 'Ultimate Wi-Fi'

Step 2: Register — 2 Register Enter your name and email, then agree to the T&Cs

Step 3: Enter your voucher code — 3 Enter your voucher code e.g. WBXXXXXXXX - type exactly as shown in your email

Step 4: Get online, start browsing — 4 Get online, start browsing Your voucher is activated. Enjoy your stay!

4 steps - scroll or swipe sideways to see them all.

How to use your voucher on additional devices (up to 3)

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One voucher covers up to 3 devices. Repeat on each new device using the same email address.

Step 1: Connect to 'Ultimate Wi-Fi' on the new device — 1 Connect to 'Ultimate Wi-Fi' on the new device Switch to the new device and connect to the same network

Step 2: Open the sign-in page — 2 Open the sign-in page Tap 'Login Here' when the portal page opens

Step 3: Use the same email as before — 3 Use the same email as before Must match the address used on your first device

4 steps - scroll or swipe sideways to see them all.

Connect to Premier Inn Free Wi-Fi

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Best for emails and basic browsing. Complimentary for all guests - no payment needed.

Step 1: Connect to 'Premier Inn Free Wi-Fi' — 1 Connect to 'Premier Inn Free Wi-Fi' Open your WiFi settings and tap the free network

Step 2: Enter your details and agree to T&Cs — 2 Enter your details and agree to T&Cs Fill in your name and email, then tick the box

Step 3: You're online, start browsing — 3 You're online, start browsing Registration complete. Enjoy your stay!

3 steps - scroll or swipe sideways to see them all.

Connect to Premier Inn Ultimate Wi-Fi

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Best for streaming and video calls. £6.00 per 24 hours - free for Premier Plus guests.

Step 3: Add the Ultimate Wi-Fi plan — 3 Add the Ultimate Wi-Fi plan Select the £6.00 per 24-hour plan to continue

Step 4: Select your payment method — 4 Select your payment method Visa, Mastercard, Amex or PayPal accepted

Step 5: Add your billing details — 5 Add your billing details Use the same email you registered with

Step 6: Confirm and tap 'Pay now' — 6 Confirm and tap 'Pay now' Review your order summary then complete payment

Step 7: Get online, start browsing — 7 Get online, start browsing Payment confirmed. You're now connected!

7 steps - scroll or swipe sideways to see them all.

How to login to additional devices (up to 3)

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One voucher covers up to 3 devices. Repeat on each new device using the same email address.

4 steps - scroll or swipe sideways to see them all.

Compatible devices

Mobile phone - Yes
Tablet - Yes
Laptop - Yes
Games console - No
Smart TV - No
Firestick / streaming device - No

Premier Inn Wi-Fi Guest Support Guide

How are you connecting today?

How to redeem your voucher code

How to use your voucher on additional devices (up to 3)

Connect to Premier Inn Free Wi-Fi

Connect to Premier Inn Ultimate Wi-Fi

How to login to additional devices (up to 3)

Compatible devices

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